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Coloplast 10522 SENSURA MIO 2-Piece CLICK Barrier, CUT-TO-FIT 10-55mm, NON-CONVEX, FLANGE SIZE 60MM BX/5
Mio Click Skin Barrier Non-Convex
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SenSura Mio is a new range of ostomy products that fits individual body shapes due to the elastic adhesive and stays discreet due to the neutral-grey textile material. SenSura Mio provides better fit to body and optimal discretion due to the many innovative features. Key benefits: -Elastic adhesive for a secure fit to individual body shapes -Neutral grey textile for optimal discretion and an honest look -Full-circle filter for proven reduction of ballooning -New Click coupling for reassurance and feeling of security The SenSura Mio Click baseplate features an elastic adhesive that is separate from the pouch, so the pouch can be changed without changing the baseplate. The pouch is coupled to the baseplate by means of the new Click coupling, which gives an audible “click” when the pouch is securely locked to the baseplate. SenSura Mio Click is available in a broad range of flat baseplates consisting of various pre-cut or cut-to-fit hole sizes which can be customized, and with transparent or neutral grey pouches in a variety of sizes, or even with an inspection window, and coupling systems of 40, 50, 60 or 70 mm in diameter.
Our goal at Smart Move is to provide the right product to fit your needs. Occasionally though, you may receive a product that does not work for you. If you need to return an item, please review our Return Policy below and request for a Return Merchandise Authorization form (RMA) by emailing our accounts department at accounting@lifesupply.com.
Return the RMA form to accounting@lifesupply.com. You will be notified with an RMA number if your return request has been approved.
Return Policy
Most items may be returned within 30 days of receipt for a full refund. They must be returned at the customer’s expense in their original packaging and meet the following conditions:
- Product must be in new condition. For example, no cracks, scratches, dirty or marked tires, or any indications of usage.
- Product must be returned in its original packaging.
- A RMA form must be requested from and submitted to Smart Move within 30 days of delivery of the product.
- Once a RMA number has been received, products must be returned within 14 days.
A customer is the entity that purchased the product(s) directly from Smart Move.
There are certain products that are non-returnable. These include:
- Open-Box Items
For hygienic reasons, the following products are non-returnable:
- Bathroom Safety products
- Toilet Seats
- Wheelchair Seat Cushions
- PPE products
Some products may require a 15% restocking fee for returns. These include:
- Wheelchairs
- Power wheelchairs
- Vehicle lifts
- Custom lightweight wheelchairs
- Cushions and Backs
- Beds
- Rehab Shower Commode Chairs
- Parts and accessories
All returned products require a RMA number. Returns received without this number will not be credited. The easiest way to request an RMA number is by requesting and submitting a RMA accounting@lifesupply.com.
Please include the invoice number, name and the item number you are returning.
PLEASE NOTE: Products returned without an RMA number will not be credited. To receive a full credit, items must be shipped or be ready for picked up within 14 days from the day the RMA number was issued and shipping information were provided by Smart Move.
Return Shipping
Unless Smart Move made an error, return freight is the customer’s responsibility. We will be happy to help you determine which shipping method to use once you have received your RMA number. We highly recommend insuring larger items for their retail value to protect against shipping damage.
Please be sure to carefully follow all return-shipping instructions that are included with your RMA number. If an item is returned to the wrong address, Smart Move reserves the right to charge for any additional shipping fees associated with shipping the item to the correct location. In addition, if a scheduled pickup with a delivery carrier is missed, Smart Move may institute a $30 fee per missed scheduled pickup.
Cancelled Orders
Orders cancelled after the item has shipped are subject to all standard return policies. You must accept delivery, obtain an RMA number and ship the item back to the correct address. If delivery of an item is refused, return shipping costs are deducted from the issued credit and a 25% restocking fee (minimum $25) will apply. Second-Day and Next-Day shipping costs will not be credited if delivery is refused.
Credits
Once your return is received, Smart Move will issue a credit for the purchase. Please allow up to 2 weeks for your credit to be issued.
If your item is defective or was damaged in shipping, please email us at accounting@lifesupply.com. We will arrange for the item to be repaired or replaced promptly.